{"id":2263,"date":"2025-02-05T16:58:09","date_gmt":"2025-02-05T14:28:09","guid":{"rendered":"https:\/\/liispaemurru.com\/?page_id=2263"},"modified":"2025-03-13T14:05:31","modified_gmt":"2025-03-13T11:35:31","slug":"konflik","status":"publish","type":"page","link":"https:\/\/liispaemurru.com\/en\/koolitused\/konflik\/","title":{"rendered":"Konflikt"},"content":{"rendered":"
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Konflikt - probleem v\u00f5i arenguv\u00f5imalus?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Kui me m\u00f5nes t\u00f6\u00f6toas osalejatega koos arusaamatuste olemuse \u00fcle arutleme, t\u00f5stab harva m\u00f5ni k\u00e4e ja \u00fctleb, et tema ei karda konflikte. Fakt on aga see, et konfliktid on osa igast meeskonnast ja igast organisatsioonist, osa meie elust – vahe on siin selles, kuidas me nendega toimetame. Kui nendega oskuslikult \u00fcmber k\u00e4ia, v\u00f5ivad need tugevdada usaldust, luua innovatsiooni ja\u00a0 paremaid lahendusi. Organisatsioonis, kus vastuolu \u00f5hku j\u00e4etakse, n\u00e4en rohkem pinget, madalamat produktiivsust, rohkem kuulujutte ja v\u00e4\u00e4rtuslike t\u00f6\u00f6tajate lahkumist.<\/p>

Konflikti kui m\u00f5iste teadvustamine ja -lahendusoskuste arendamine v\u00f5imaldab t\u00f6\u00f6suhted, sisekliima ja innovatsiooni viia hoopis teisele tasemele.<\/span><\/p>

Kaks n\u00e4idet harjutustest, mida sellel koolitusel teeme:\u00a0<\/span><\/p>

1. Rollim\u00e4ng vastuolude\u00a0<\/strong>lahendamiseks erinevate suhtlemisstiilide kaudu.<\/p>

Kuidas see t\u00f6\u00f6tab?<\/strong>
\ud83d\udd39 Osalejad jagatakse kolmikutesse v\u00f5i v\u00e4ikestesse r\u00fchmadesse.
\ud83d\udd39 Iga r\u00fchm saab kirjelduse vastuolulisest t\u00f6\u00f6alasest olukorrast<\/strong> (nt kaks t\u00f6\u00f6tajat ei suuda t\u00f6\u00f6jaotuses kokku leppida).
\ud83d\udd39 Iga osaleja saab endale rollikaardi.
\ud83d\udd39 Rollim\u00e4ng kestab 5\u201310 minutit, mille j\u00e4rel arutatakse, millised lahendusstrateegiad toimisid ja mida saaks paremini teha<\/strong>.<\/p>

Tulemus:<\/strong> Osalejad harjutavad keerulistes olukordades teadlikke valikuid, aktiivset kuulamist ja aksepteeritava lahenduse leidmist.<\/p>

2. Juurp\u00f5hjuse anal\u00fc\u00fcs – “Miks” <\/b>– vastuolu tegeliku p\u00f5hjuse m\u00f5istmiseks ja kestvamate lahenduste leidmiseks<\/p>

Iga r\u00fchm saab n\u00e4ite keerulisest olukorrast<\/strong> v\u00f5i kasutab p\u00e4riselu juhtumit oma t\u00f6\u00f6kohast:
\ud83d\udd39 \u00dcks osaleja kirjeldab probleemi (nt “Meie tiimis on pidev pinge, sest t\u00e4htaegadest ei peeta kinni”).
\ud83d\udd39 Partner k\u00fcsib “Miks?”<\/strong> ja vastaja peab selgitama p\u00f5hjust.
\ud83d\udd39 Seej\u00e4rel k\u00fcsitakse uuesti “Miks?”<\/strong> \u2013 ja nii 5 korda<\/strong>, et j\u00f5uda tegeliku juurp\u00f5hjuseni.<\/p>

Nii \u00f5pivad\u00a0 osalejad s\u00fcgavamalt anal\u00fc\u00fcsima, mis tegelikult p\u00f5hjustab konflikti<\/strong>, mitte ravima s\u00fcmptomit ennast.<\/p>

Arusaamatuste lahendamine on teadlik oskus, mida saab harjutades arendada. Koolitusel keskendume paljuski praktilistele tehnikatele, mis aitavad vastuolusid ennetada ja kestvamalt lahendada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Kasulik lugemine:\u00a0<\/strong>kui soovid ise pisut rohkem antud teemat tudeerida, soovitan soojalt head lugemist Harvard Business Reviewst<\/a>. Kliki ja loe, mida teaduslikku konfliktijuhtimisest r\u00e4\u00e4gitakse.\u00a0<\/em><\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tV\u00e4henevad varjatud kulud\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tLahendamata vastuolud p\u00f5hjustavad stressi, t\u00e4helepanu hajub ja fookus liigub t\u00f6\u00f6\u00fclesannete tegemiselt mujale. See t\u00e4hendab k\u00f5igi aja- ja energia raiskamist, mis muidu oleks suunatud ettev\u00f5ttele v\u00e4\u00e4rtuse loomisesse.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tV\u00e4hendab v\u00e4\u00e4rtuslike t\u00f6\u00f6tajate lahkumist\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tPingelises keskkonnas v\u00f5ivad lahkuda just need inimt\u00fc\u00fcbid, kellel arusaamatustes raske, kuid kelle panust organisatsioon vajab. Teadlik konfliktidega tegelemine ja nende lahendamine aitab s\u00e4ilitada tugevad meeskonnad.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tKui erimeelsused j\u00e4\u00e4vad v\u00e4lja \u00fctlemata v\u00f5i eskaleeruvad isiklikuks vastasseisuks, kannatavad ka vajalikud otsused. Konstruktiivne arusaamatuse lahendamine tagab, et eri perspektiivid saavad kuuldud ja parimad ideed ei l\u00e4he kaotsi.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Listening and Feedback Training<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u2714<\/span>\u00a0<\/span>\u00a0<\/span>M\u00f5istame konflikti d\u00fcnaamikat<\/strong> \u2013 Millal on see kasulik ja millal h\u00e4vitav? Mis on t\u00fc\u00fcpilised k\u00e4itumismustrid ja miks need korduvad?<\/span><\/p>

\u2714<\/span>\u00a0<\/span>\u00a0<\/span>Kaardistame p\u00e4\u00e4stikud ja mustrid<\/strong> \u2013 Millised k\u00e4itumised ja s\u00f5numid kutsuvad esile vastasseisu? Kuidas varakult m\u00e4rgata, et pinge hakkab kasvama?<\/p>

\u2714<\/span>\u00a0<\/span>\u00d5pime, kuidas hoida emotsioonid tasakaalus<\/strong> \u2013 Kuidas juhtida oma reaktsioone keerulistes olukordades ja v\u00e4ltida eskalatsiooni? Kuidas suunata vestlust konstruktiivseks?<\/p>

\u2714<\/span>\u00a0<\/span>Harjutame t\u00f5husat ennetavat suhtlemist<\/strong> \u2013 Kuidas v\u00e4ljendada oma seisukohti nii, et see ei tekitaks kaitsepositsiooni? Kuidas k\u00fcsida, et teine tunneks end m\u00f5istetuna?<\/p>

\u2714<\/span>\u00a0<\/span>Praktilised vastuolude lahendamise meetodid<\/strong> \u2013 Toimivad mudelid, mis aitavad arusaamatusi lahendada nii, et k\u00f5ik osapooled tunneksid end kuulduna ja lahendus oleks p\u00fcsiv.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Konflikti vahendaja (mediaator)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Kui pinged on k\u00f5rgeks keritud, v\u00f5ib neutraalne osapool aidata suhelda nii, et osapooled tunneksid end \u00e4ra kuulatud ja m\u00f5istetud. Mediaator aitab arusaamatuse osapooltel leida vastastikku aktsepteeritava lahenduse ja s\u00e4ilitada vajalikud koost\u00f6\u00f6suhted.\u00a0<\/p>

\ud83d\udccc Millal kasutada?<\/strong>
\u2714 Kui t\u00f6\u00f6kaaslaste vahel on lahendamata pingeid, mis m\u00f5jutavad koost\u00f6\u00f6d
\u2714 Kui juhil on keeruline neutraalselt sekkuda ja olukord vajab v\u00e4ljastpoolt tulevat vaadet
\u2714 Kui meeskonnas on p\u00fcsivad k\u00e4itumismustrid, mis vajavad p\u00f5hjalikumat lahendamist<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Flexible formats (incl. online) and duration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tKogemuslik t\u00f6\u00f6tuba (3-4h)\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tFookus on juhtumite anal\u00fc\u00fcsil ja lahendamisel. Rollim\u00e4ngud ja praktilised situatsiooniharjutused, et osalejad saaksid kohe oma oskusi testida.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tT\u00e4ispikk koolitusp\u00e4ev\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tSobib k\u00f5ige paremini meeskondadele ja juhtidele, kes soovivad s\u00fcsteemset \u00fclevaadet ning praktilisi tehnikaid konfliktide ennetamiseks ja lahendamiseks. Kombineerib teoreetilise raamistiku ja praktilised harjutused.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tKonfliktide ennetamise kiirkoolitus\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tKompaktne ja intensiivne sessioon, kus jagame peamisi t\u00f6\u00f6riistu ja tehnikaid konfliktide ennetamiseks. Sobib juhtide arenguprogrammidesse v\u00f5i l\u00fchisessiooniks meeskonna arendusp\u00e4eval.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tIndividual counselling\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tAitab arendada individuaalseid oskusi keeruliste vestlustega hakkamasaamiseks ja keskendub konkreetsele v\u00e4ljakutsele.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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V\u00f5ta julgelt \u00fchendust, et leida koos sobiv lahendus!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT FOR A FIRST CALL (FREE without any obligation)<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Konflikt – probleem v\u00f5i arenguv\u00f5imalus? Kui me m\u00f5nes t\u00f6\u00f6toas osalejatega koos arusaamatuste olemuse \u00fcle arutleme, t\u00f5stab harva m\u00f5ni k\u00e4e ja \u00fctleb, et tema ei karda konflikte. Fakt on aga see, et konfliktid on osa igast meeskonnast ja igast organisatsioonist, osa meie elust – vahe on siin selles, kuidas me nendega toimetame. Kui nendega oskuslikult \u00fcmber […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":1409,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2263","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"liispaemurru.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media sites.","pluginReviewed":false,"postSettings":{"linkSuggestions":true,"useFocusKeyword":false},"frontEndScore":false,"postName":"konflik","permalinkFormat":"https:\/\/liispaemurru.com\/en\/%pagename%\/","showLockModifiedDate":true,"assessor":{"focusKeywordLink":"https:\/\/liispaemurru.com\/wp-admin\/edit.php?focus_keyword=%focus_keyword%&post_type=%post_type%","hasTOCPlugin":{"luckywp-table-of-contents\/luckywp-table-of-contents.php":"LuckyWP Table of Contents"},"primaryTaxonomy":false,"serpData":{"title":"M\u00f5jus konfliktide juhtimise koolitus: 5 praktilist tehnikat","description":"Avasta v\u00e4hemalt 5 t\u00f5husat viisi konfliktide lahendamiseks. 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